{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11731085,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2023","dateComplaintFiled":"04/14/2026","vin":"4S4BSANC4J3","components":"BACK OVER PREVENTION","summary":"The infotainment head unit in my 2018 Subaru Outback has experienced internal adhesive delamination, resulting in frequent \"ghost touches\" and unpredictable system malfunctions that pose a severe safety hazard. Most critically, the backup camera display intermittently disappears or freezes while the vehicle is in reverse, causing a total loss of rear visibility during low-speed maneuvering. While the vehicle is in motion, the unit executes unauthorized commands without driver input, including making random outgoing phone calls to my contacts, switching screens away from the GPS navigation during active routing, and cycling through radio stations and apps at high volumes. These uncommanded actions create extreme driver distraction and a loss of access to essential vehicle safety interfaces. The failure is persistent and prevents the reliable use of mandated safety equipment and navigation.","products":[{"type":"Vehicle","productYear":"2018","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}