{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11731102,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"04/14/2026","vin":"5n1at3cb0mc","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The Navigation/Entertainment system randomly freezes in heavy traffic and screen goes blank in some instances.  Hard reset by turning off car is required and works in some cases.  This is a serious safety risk and could cause an accident resulting in injury or death.  Nissan Corporate has been notified, initial response was that it needed to occur in front of a Nissan service center tech before they would consider fixing the system.  (That is not possible when you are nowhere near a Nissan dealership, nor would you be able to navigate there with a frozen system.  This problem has been reported by many Nissan owners and Nissan Corporate refuses to fix the problem  There is a case opened at Franklin, Tn corporate.  [XXX]  in Dispute Resolution is reachable @ [XXX]   Case No:  [XXX].  Previous assigned case [XXX] by [XXX]  in executive services.    The screen simply freezes and all navigation is lost.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"NISSAN","productModel":"ROGUE","manufacturer":"Nissan North America, Inc."}]}]}