{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11731114,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2026","dateComplaintFiled":"04/14/2026","vin":"KM8R34HE2NU","components":"SEAT BELTS","summary":"5-6 weeks ago my seatbelt began unbuckling itself up to six times in a 25 minute commute.  I called Crain Hyundai of Bentonville to schedule the repair as this is a recall issue.  I was told since I was experiencing issues I\u2019d be bumped up the list and they were anticipating parts the following week.  I called back 2 weeks later after not hearing from them and spoke to a different person who confirmed I was on a list and they just don\u2019t have the parts.  I then called the Hyundai customer service line 2 weeks ago and started a case to escalate the issue since the problem is a life safety issue and persistent.  I was told by my case manager that after speaking with Crain Hyundai, I am not on a list and they will be escalating the matter.  Crain Hyundai claims to have never heard of me, even though they confirmed my phone number back to me after the first call, and confirmed again after the second call.  After requesting escalation through Hyundai to a supervisor because the case manager \u201ccould not disclose the internal issue\u201d in which I am not on a list. I called Crain myself and the female advisor said there is no list, never was, and they apparently don\u2019t plan to create one either.  I asked about trading it in and she said it\u2019s fine, they just can\u2019t resell them and that they have a stock pile of Palisades for this reason.  I asked how I can be sure they aren\u2019t hoarding the seatbelts as they come in for their own stock pile to be able to resell them and she just claimed I\u2019d need an appointment to get a seatbelt.  I asked about making an appt and she said I could but they won\u2019t call if the part is not in.  She claims she has not seen seatbelts come in for months, even though this recall has been around for a long time and I\u2019ve had one belt replaced in 2023 already.  Hyundai is not taking this life safety recall seriously at all and I\u2019m concerned there is an opportunity to use up all the new seatbelts on their stockpile rather than current drivers who need them.","products":[{"type":"Vehicle","productYear":"2022","productMake":"HYUNDAI","productModel":"PALISADE","manufacturer":"Hyundai Motor America"}]}]}