{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11731287,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2026","dateComplaintFiled":"04/15/2026","vin":"3FMCR9B6XMR","components":"ELECTRICAL SYSTEM","summary":"I brought my car in for an emissions state inspection, I was than told the machine wouldn\u2019t connect to my car and the reasoning being was that the gateway module needed to be reprogrammed. I was aware ford had this issue so I was prepared with paperwork from the customer satisfaction program that states any bronco manufactured at the Hermosillo plant between the dates of February 2020 and October of 2021 was covered under a customer satisfaction program 22N15 to repair the gateway module one time regardless of mileage or years on the vehicle. At first I was lied to and told my car wasn\u2019t manufactured at the Hermosillo factory but upon further investigation with another repair shop simply by verifying my vin number it certainly was manufactured their on the date of September 9th 2021. I explained all this to ford of sayville and ford corporation, but they both denied my claim without any reasoning other than its not part of your vin\u2026.I asked could you tell me why and never got an answer besides we aren\u2019t covering the repair. My vehicle meets all the criteria for the known problem that ford distributed this vehicle with, I was forced to pay the $260 for a repair that should be covered by ford plain and simple. I ask that you can please help me resolve this matter and maybe help any future scammed consumers from dealing with the lies of ford. Thank you","products":[{"type":"Vehicle","productYear":"2021","productMake":"FORD","productModel":"BRONCO SPORT","manufacturer":"Ford Motor Company"}]}]}