{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11731365,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2024","dateComplaintFiled":"04/15/2026","vin":"5NPD84LF4KH","components":"EXTERIOR LIGHTING","summary":"During my state inspection it was noted that my high beams were not properly functioning. The garage tested my bulb and said it appeared to be a malfunction of the flap assembly in the headlamps. We checked online for information on how to proceed and noted a recall campaign T5G that was aimed at the exact problem we noted. I called our local Hyundai dealer (Woodall Hyundai; Danville,VA) to schedule for the recall. The scheduler stated that according to their records, they completed this recall in 2/2024. I do remember getting notified by them regarding a recall to which they had my car for a day to complete the necessary work. Myself and my original garage mechanic reviewed the recall directions that stated that this specific recall requires drilling into the headlamp to evaluate the high beam actuator lever. I informed the dealer that I did not see evidence of the completed work.  They stated that they would have to have the car back for a diagnostic visit. I took my vehicle in; paid a $150 fee to be told that yes, my high beams are not working properly and would cost about $2000 to repair the headlamp assemblies. I escalated my concerns to corporate Hyundai who followed up with the dealer who insisted that I was responsible for the repair. I took my car to a different independent Hyundai dealer (Capital Hyundai in Greensboro, NC) who confirmed upon inspection that the recall Woodall Hyundai states they completed was never performed. They contacted corporate Hyundai to reopen my recall campaign and are repairing the assemblies.  Woodall Hyundai fraudulently charged Hyundai for a repair kit they claim to have used for the T5G recall. They did not complete the job yet stated they did. They lied repeatedly to myself and corporate when investigating. This has delayed my state inspection. This has caused loss of use of my vehicle for the days it has been in these garages. This is also a safety hazard.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HYUNDAI","productModel":"ELANTRA","manufacturer":"Hyundai Motor America"}]}]}