{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11731515,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2024","dateComplaintFiled":"04/16/2026","vin":"MAJ3S2KE7KC","components":"UNKNOWN OR OTHER,ENGINE","summary":"I don't know who could help resolve the issue we have. Our 2019 Ford Eco-sport had several recalls.  The last recall Holman/Ford kept our car for 9 months but kind enough to lend us a car to use while they waited for a part. We had to cancel our vacation trip to Turner Maine to see our daughter's family because we were not permitted to drive the loaner out of state!  Later they decided that they had to give us a new engine and gave us the car back in November of 2024.  After receiving our car back we noticed a gas smell each time we put the heater on. It was strong to the point of opening our windows for ventilation.  My husband called several times leaving a message and no one called back. We left more messages saying why is the check engine light on all the time when it is a brand new engine?  Finally they informed us that we need to pay for a diagnostic test that was well over $100 and we brought it to their attention that it has not been right since we got the car back so why should we have to pay for a dianostic test?  We went to pepboys to get the diagnostic test that was cheaper and they informed us that Ford should have removed and replaced the canister purge solenoid when putting in a new engine. Without doing  that, it could ruin the engine again as well as the canister purge solenoid.  We did research  to learn they should have replaced the canister purge solenoid as well.  My husband called and left several messages and no one would return his call. Once again he called them today and a \"Jim\" called back from Holman Ford, Maple Shade [XXX]  saying that the recall was on a new engine and they did not have to replace the canister purge solenoid.  He told my husband it would be cheaper to go to PepBoys to replace the canister purge solenoid. Is this true that they did not have to replace the canister solenoid? We had several recalls on our 2019 Eco Sport. Isn't it considered under a lemon law?  How do we get them to fix it properly with no charge?   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"ECOSPORT","manufacturer":"Ford Motor Company"}]}]}