{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11731558,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2026","dateComplaintFiled":"04/16/2026","vin":"KMHE24L12GA","components":"ENGINE","summary":"I am submitting this complaint regarding Hyundai Motor America\u2019s denial of my request for engine replacement assistance. I own a 2016 Hyundai Sonata Hybrid with approximately 106,000 miles. The vehicle experienced sudden engine failure while driving which put my daughter, in danger and is now inoperable. I still have a remaining loan balance, and the cost to replace the engine is significant. I am the second owner of this vehicle. Prior to my ownership, it was a government vehicle. Hyundai requested maintenance records from before I purchased the vehicle; however, I do not have access to those records, as they were not provided at the time of purchase. Since owning the vehicle, I have maintained it responsibly and submitted all available maintenance records from my period of ownership outside of work issued directly to the state.  My request for assistance was denied based on a determination of \u201cexceptional maintenance neglect.\u201d I respectfully dispute/ disputed this conclusion. I do not believe the engine failure was due to neglect, and I was not provided with clear documentation or evidence supporting this determination.","products":[{"type":"Vehicle","productYear":"2016","productMake":"HYUNDAI","productModel":"SONATA","manufacturer":"Hyundai Motor America"}]}]}