{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11731617,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2026","dateComplaintFiled":"04/16/2026","vin":"3GYFNBEY0BS","components":"UNKNOWN OR OTHER","summary":"I received a flyer that my Cadillac was included in the urgent Rear Toe Link Safety Recall, so I took it to the local Cadillac dealership in Ridgeland, MS.  My 2011 Cadillac SRX had the same warnings on my dashboard that were included in the flyer that I received.  The warning lights and message were Service StabiliTrak, and my car chimed in combination with the message and the lights stayed on while I drove.   When at the dealership, I was told that they were locating the part, and would let me know if they were able to service my car that day.  Not long afterwards, I was told that they were able to locate the part and my car could be serviced today for the Rear Toe Link safety recall.  The shuttle took me home a while later and once I received a call back from the dealership that my car was ready for pick up, I returned back to the dealership. I then received my key and paperwork at the checkout counter and my car was driven back to me.  The car was still on so I drove it back home, parked in my garage and turned it off.  After 30 minutes, I started my vehicle and the same warning lights and message to Service the StabiliTrak, as well as the chiming were still on my dashboard as if the part was never replaced.  When I spoke with the dealership service representative and the service manager later on, both men told me that the message warnings on my car and on the flyer about the Rear Toe Link Safety Recall had nothing to do with the Rear Toe Link Safety Recall.  They said that I would have to pay a diagnostic fee to determine the cause for the message/chimes which could be other things. None of this information was on my checkout paperwork or discussed with me when I picked up my car that same day.  At this point, I don't trust the information told to me over the phone and I don't trust if I pay for a diagnostic test, they would be honest to say that it was because of the safety recall. I'm questioning the actual service or if the part was replaced at all.","products":[{"type":"Vehicle","productYear":"2011","productMake":"CADILLAC","productModel":"SRX","manufacturer":"General Motors, LLC"}]}]}