{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11731827,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2026","dateComplaintFiled":"04/17/2026","vin":"yv4062pe6r1","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"A software update (version 5.0.5) was complete on my 2024 Volvo XC90 at the end of March. The software was marketed in emails to have an enhanced infotainment display to support a safer experience.  Since the upgrade, I have experienced the opposite of enhanced safety.  My infotainment screen and dash displays randomly go black and it restarts itself several times a day while driving.  In addition to that, the blinkers malfunction when this happens. The most important safety issue is navigation outage on the displays.  The inability to rely on the Google maps navigation within Volvo, or within CarPlay, results in my having to use my phone to input and view directions, taking my eyes off the road.  It also disables to cameras when I need them.  On 3/31 I emailed my sales rep asking if he'd heard of others having this complaint, he did not appear to be aware and asked me to make an appt with service center.  I brought the car to Volvo on 4/2 where the service check-in employees did mention they were seeing many cars coming in with the same concerns. The technician was not able to confirm the issue but said they would contact Corporate and let me know of a response, which was 15 days ago.  According to online searches, multiple other Volvo drivers are experiencing the same. Since we have become so dependent on the driver assistance features, and this issue is now occurring, I have become a nervous driver in a brand of car that is marketed as one of the safest vehicles in the world.  I get worried that my BLISS or lane assistance or other driver assisted features will malfunction as well.  No notifications from Volvo have been received thus far. I have not contacted the Corporate offices of Volvo yet.  Please take this safety issue seriously.","products":[{"type":"Vehicle","productYear":"2024","productMake":"VOLVO","productModel":"XC90","manufacturer":"Volvo Car USA, LLC"}]}]}