{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11731867,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2026","dateComplaintFiled":"04/17/2026","vin":"JTMEB3FV1ND","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"Incident Detail: In April 2026, my 2022 Toyota RAV4 Prime (VIN: [XXX] ) suffered a critical failure where the charging cable became physically locked in the vehicle\u2019s high-voltage (HV) charging port. I transported the vehicle to Ken Garff Cheyenne (authorized Toyota dealer), where management allowed non-certified, non-technical staff to perform unauthorized physical interventions on the HV port. No manufacturer-certified technician was provided for a safe diagnostic. \u200bSafety Hazard and Immediate Consequence: Following these unauthorized interventions, my wife (an educated automotive technician) determined the vehicle was in a hazardous state, risking thermal runaway or electrical fire. This hazard was so severe that the owner of the property where I was staying in Cheyenne\u2014a [XXX]  dependent senior\u2014was too frightened to allow the vehicle to remain on the premises. Due to this immediate safety risk and the dealership's refusal to coordinate a safe tow, I had to have the vehicle towed to a neutral facility to protect the life and property of a vulnerable widow. \u200bLegal and Technical Context: I am a permanent resident of San Diego, California, and this vehicle is covered under the California Song-Beverly Act. The vehicle is also subject to Federal Recall 23V478 (DC-DC Converter Fire Risk). The dealership\u2019s unauthorized tampering with the HV system, combined with ambient temperatures in Cheyenne often falling below the 41\u00b0F safety threshold for this system, created an unmitigated fire risk that the manufacturer has failed to address. \u200bRequest: I am seeking a federal investigation into the dealer\u2019s failure to follow High-Voltage safety protocols. I demand that Toyota Motor North America provide a Field Technical Specialist (FTS) to perform a safe diagnostic at the neutral facility where the car is now located, as the dealership\u2019s actions rendered the vehicle a public safety hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]}]}