{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11732269,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2026","dateComplaintFiled":"04/19/2026","vin":"W1K6G7GB8NA","components":"POWER TRAIN,SERVICE BRAKES,ENGINE","summary":"Vehicle: 2022 Mercedes-Benz S580  The vehicle is experiencing a severe and violent drivetrain \"jolt\" or \"push\" during gear transitions, specifically when shifting from 5th to 6th gear at cruising speeds. On multiple occasions, the jolt was so forceful that passengers believed the vehicle had been rear-ended by another car.  This behavior is unpredictable and creates a significant safety hazard, as it causes a sudden change in vehicle momentum while driving in traffic. The issue has been reported to the authorized dealer (Fields Mercedes Lakeland) multiple times. The dealer kept the vehicle for over 40 cumulative days and performed motor/transmission mount replacements and \"software calibrations,\" yet the violent shifting persists.  Additionally, the engine produces an excessive vibration and loud noise during extended operation in high temperatures, which ceases only when the ECO/Auto-stop mode engages. I am concerned that the transmission or torque converter may fail abruptly while at highway speeds, potentially leading to a loss of propulsion or a rear-end collision due to the unexpected deceleration/jolt behavior.  The vehicle is suffering from chronic oil consumption issues. The 'Check Engine Oil Level (Add 1 Quart)' message has appeared twice: once on 10/31/2025 and again on 04/17/2026. This is despite the vehicle being exclusively serviced by Mercedes-Benz Lakeland. This recurring engine issue, combined with the violent drivetrain jolts and shifting failures, significantly compromises the vehicle's safety and reliability.\"","products":[{"type":"Vehicle","productYear":"2022","productMake":"MERCEDES-BENZ","productModel":"S 580","manufacturer":"Mercedes-Benz USA, LLC"}]}]}