{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11732437,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2026","dateComplaintFiled":"04/20/2026","vin":"1C6SRFU91PN","components":"ELECTRICAL SYSTEM","summary":"My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12\u201d screen) and earlier Uconnect 4 units. These issues are widespread in 2021\u20132024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates.  The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information.  Owners across multiple years consistently report: \u2022 Black screens, freezes, and reboots \u2022 Loss of HVAC control and dual-zone functions \u2022 Backup camera not displaying \u2022 Vehicle/Apps tabs failing to open \u2022 Uconnect error messages \u2022 Smaller, harder-to-read gauges after updates \u2022 Wireless CarPlay/Android Auto failures \u2022 No option to decline or roll back OTA updates  These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion.  My vehicle experiences the same issues, including: [Insert brief personal symptoms: e.g., black screen while driving, loss of HVAC, camera not available, system rebooting, etc.]  Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RAM","productModel":"1500","manufacturer":"Chrysler (FCA US, LLC)"}]}]}