{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11732483,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2024","dateComplaintFiled":"04/20/2026","vin":"kndpmcac7h7","components":"ENGINE","summary":"I own a 2017 Kia Sportage 2.4L (VIN:  [XXX] ). In October of 2024 , the vehicle began making a loud engine knocking noise consistent with a known rod bearing failure. I immediately stopped driving and it has been in my garage to prevent further damage or safety risk. I contacted KIA America corporate twice 4/17/26 and was denied engine replacement twice. Kia stated I was not eligible for coverage under the engine defect settlement?KSDS update requirements. We are the second owner of the car having  purchased it in 2020. I never received the letter about the knock sensor update. I did receive a recall in Dec 2026 a tow hitch harness and another in March 2026 for voluntary emissions campaign. I asked why I did not receive notification they said they most likely sent it to original owner they would not CK if received and then said the NHTSA sends those out and to contact you which is not the case they send them out. I have a 2.4L engine consistent with the defect causing sudden engine failure, fires and hazardous driving conditions. I was denied being able to file a report for not having the software update for the engine knocking (I never received) and for not services it with a KIA dealship I maintained my vehicle and have my documents. Thank you for your time in this frustrating matter.  [XXX] .  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]}]}