{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11732752,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2026","dateComplaintFiled":"04/21/2026","vin":"WDC0G4KB4JV","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Safety Issue: Infotainment display screen produces scrambled pixels during Apple CarPlay navigation while driving.  Description: When Apple CarPlay is connected and navigation is in use, the vehicle's infotainment display screen suddenly produces scrambled pixels, rendering the map and display unreadable. This malfunction occurs without warning while the vehicle is in motion, creating a dangerous visual distraction for the driver and uncertainty of where and when to turn or exit.  This is a known, recurring issue. On January 7, 2021, I brought this problem to Mercedes-Benz of Indianapolis (Repair Order #624027), where a firmware update was applied and the issue was allegedly resolved. The fix has not proven permanent \u2014 the problem has since recurred and continues to present a safety hazard while driving.  Despite this being a widely documented issue affecting numerous Mercedes owners, Mercedes-Benz has not issued a recall or technical service bulletin that I am aware of. My dealer is requiring a diagnostic fee of over $250 to inspect the vehicle, and Mercedes-Benz USA customer service has been unreachable.  Requested Action: I am requesting that NHTSA investigate this issue and consider whether a Technical Service Bulletin or recall is warranted given the safety implications of a sudden display malfunction while driving.","products":[{"type":"Vehicle","productYear":"2018","productMake":"MERCEDES-BENZ","productModel":"GLC 300","manufacturer":"Mercedes-Benz USA, LLC"}]}]}