{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11733219,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2026","dateComplaintFiled":"04/23/2026","vin":"3FMCR9C61RR","components":"STEERING,SUSPENSION,UNKNOWN OR OTHER","summary":"Clonninger Auto Body Shop 511 Jake Alexander Blvd S Salisbury NC 28147   The 2024 Bronco Sport owned by Megan Michaels was presented to our service department with a customer concern of a rattling noise coming from the rear of the vehicle, along with abnormal tire wear on the rear tires. Our Master Technician performed a road test and verified a clunking/rattling noise originating from the left rear of the vehicle. The vehicle was then lifted, and a comprehensive inspection of the rear suspension system was completed. During inspection, it was determined that the left rear lower control arm mounting point at the body has structurally failed. The mounting location where the control arm attaches to the body has separated from the vehicle\u2019s floor structure, allowing the control arm to shift from its proper position into the body cavity where it should normally be securely supported. This condition has caused: \uf0b7 Excessive movement within the rear suspension system \uf0b7 The confirmed clunking/rattling noise \uf0b7 Abnormal rear tire wear due to improper alignment and instability Cause of Failure: The failure is the result of a structural separation of the lower control arm mounting point from the vehicle\u2019s body. This is a failure of the vehicle\u2019s structural floor assembly and is not related to a replaceable suspension component. Required Repair: Due to the extent of the structural damage, the vehicle will require replacement of the complete floor pan assembly in order to restore proper mounting integrity of the suspension system and ensure safe vehicle operation. If you have any questions or require additional documentation, please contact our service department directly.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"BRONCO SPORT","manufacturer":"Ford Motor Company"}]}]}