{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11733642,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2026","dateComplaintFiled":"04/24/2026","vin":"maj3s2kexlc","components":"ELECTRICAL SYSTEM","summary":"Subject: Request for Investigation \u2013 Instrument Cluster Failure in Ford EcoSport (Similar to Recall 24V140)  Vehicle Information: 2020 Ford EcoSport  Statement:  I am writing to report a safety-related defect regarding the Instrument Panel Cluster (IPC) in my Ford EcoSport. I am currently receiving persistent warnings that the \"Instrument Cluster Lamps are malfunctioning\" and require service. This issue renders critical safety information, such as gauges and warning telltales, potentially unreadable or unreliable.  Upon taking my vehicle to a certified mechanic, I was advised that the symptoms match Recall 24V140 (Ford Reference 24C01), which addresses an IPC software corruption issue. However, when I contacted Downtown Ford to schedule the repair, I was informed that while they would cover my other open recall (23S64 - Oil Pump Tensioner), they refused to cover the IPC issue because the current recall is only assigned to the Ford Maverick.  I am being asked to pay for both the diagnosis and the repair for a defect that Ford has already acknowledged as a safety risk in other models using similar cluster software. I believe this defect extends to the EcoSport line and poses a significant safety risk by failing to display critical vehicle information. I request that the NHTSA investigate whether the scope of Recall 24V140 should be expanded to include the Ford EcoSport.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"ECOSPORT","manufacturer":"Ford Motor Company"}]}]}