{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11733837,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2026","dateComplaintFiled":"04/26/2026","vin":"KNDJN2A24G7","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I am reporting a safety concern related to NHTSA Recall 19V120 involving my Kia Soul. The recall identifies a defect related to catalytic converter overheating, which can lead to engine damage, stalling, and increased risk of fire.  My vehicle is currently experiencing an illuminated check engine light and unsafe driving conditions. During service evaluation at Kia of Columbus, I was informed that my vehicle has a catalytic converter blockage contributing to these issues. However, I was also told that my vehicle does not qualify for recall repair because no engine code was detected during diagnostics.  This is concerning, as the vehicle is actively exhibiting symptoms consistent with the recall condition, including a confirmed catalytic converter issue and an illuminated malfunction indicator lamp. Despite this, I was denied full recall coverage and instead offered a goodwill repair requiring me to pay 50% of the cost.  I believe this situation represents a failure to properly apply recall criteria and raises concerns regarding customer safety, as the vehicle may be at risk for engine failure or fire. I am requesting further review of this matter and investigation into the handling of this recall by the servicing dealership.","products":[{"type":"Vehicle","productYear":"2016","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]}]}