{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11733977,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2026","dateComplaintFiled":"04/27/2026","vin":"1c6rr7lm8gs","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I own a 2016 Ram 1500 EcoDiesel, VIN [XXX] . The vehicle has been in and out of Rydell Jeep & Ram dealership over 3 times in the last few months for fuel pump issues. It has been at the dealership for over a month total (in and out). Each time I have had to pay for towing and rental cars. I have not been reimbursed for any rental or towing costs. On April 11, 2026, immediately after picking up the truck from the dealership (where it had just been serviced for a previous fuel pump issue), the vehicle suddenly lost all power while I was driving on the freeway and would not restart. It was towed back to Rydell. On April 23, 2026 at 9:30 AM, Bruce (service advisor) and Mike (mechanic) at Rydell verbally admitted to me that their original diagnosis was wrong. They had initially said a gear inside the engine that turns the CP4 fuel pump had come loose or failed. They now admit that diagnosis was incorrect, but they refuse to provide that admission in writing. They are now trying to charge me for the repair. I believe the actual root cause is that the CP4 high-pressure fuel pump seized internally. That seizure would have placed extreme resistance on the engine's drive gear for the pump, causing the gear or its retaining bolt to fail as a secondary consequence. The pump seizure is a known safety defect in these EcoDiesel vehicles. Because the dealership has admitted the original diagnosis was wrong, and because this failure happened immediately after fuel pump-related service, I am requesting that NHTSA investigate this as a safety defect. The sudden loss of power at highway speeds is extremely dangerous. I also request that any existing recall or investigation (such as NHTSA Campaign 22V406000 a INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"RAM","productModel":"1500","manufacturer":"Chrysler (FCA US, LLC)"}]}]}