{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11734114,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2025","dateComplaintFiled":"04/27/2026","vin":"5XYK6CAF6PG","components":"SEATS","summary":"Within just two years of normal use, the front driver-side leather seat in my vehicle has developed multiple cracks. I contacted the dealer and was dismissively told this obvious defect is considered \u201cnormal wear and tear\u201d and therefore not covered under warranty. I then contacted Kia customer service, only to be told they \u201cdo not handle warranty issues\u201d and that everything is the dealer\u2019s responsibility. This complete lack of accountability is unacceptable. If Kia\u2019s so-called \u201cleather\u201d seats cannot last more than two years, then the product is clearly substandard. Had I known the materials were this poor and customer support would be this unhelpful, I would never have purchased a Kia\u2014let alone paid extra for a leather interior. Between the low-quality materials and the ineffective customer service, this has been an extremely disappointing ownership experience.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]}]}