{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11734275,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2025","dateComplaintFiled":"04/28/2026","vin":"1FTER4GHXRL","components":"SERVICE BRAKES","summary":"The brake pedal is extremely soft and routinely travels to the floor during normal driving conditons.  It also catches at various levels.  It is impossible to tap the brakes to slow the vehicle down when rounding a corner which has led to several scary incidents and near misses.  The truck is currently at Crossroads Ford in Indian Trail NC for 3 weeks.  It has been there once before and 3 times at Town and Country Ford in Charlotte.  Both dealers said this is the way the brakes are supposed to work.  I was also told by a service manager that this is due to the electronic braking system and they are reluctant to spend time on troubleshooting because Ford cut their renumeration.  A service Field Engineer stated that the brakes were in spec and traveled 2 3/4\" toward the floor.  This is a subjective observation as every person uses different foot pressure.  The gas pedal is at 3\" off the floor and the brakes are 5\".  The brake pedal passes the gas pedal and many times, my foot hits both pedals.  My inspection with a ruler shows the brake pedal going 1 1/2\" past the gas pedal.  There were no warnings the first time this happened.  I have taken the vehicle to an independent mechanic who bled air out of both rear brake lines which helped.  This repair lasted 3 months and now the issue is back.  I've been told by independent mechanics that the problem is in the ABS module (which pulls the pedal to the floor when activated).","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"RANGER","manufacturer":"Ford Motor Company"}]}]}