{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11734458,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2022","dateComplaintFiled":"04/29/2026","vin":"3FMTK1RM2MM","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Vehicle: 2021 Ford Mustang Mach-E Component: Image Processing Module A (IPMA) / Front Camera / Forward Collision Avoidance System  The IPMA and front camera system have failed, disabling Pre-Collision Assist, AEB, forward collision warning, and adaptive cruise control while driving. The vehicle is available for inspection upon request.  Warning messages \"Front Camera Fault Service Required\" and \"Pre-Collision Assist Not Available\" first appeared August 24, 2022 and have recurred consistently over nearly four years. No accident, physical damage, or obstruction was present at any occurrence.  This failure puts safety at risk by silently disabling AEB and forward collision warning during normal driving — systems a driver may depend on in an emergency braking situation with no advance notice they are unavailable.  The problem was confirmed by a Ford dealership in February 2026. Their repair order documents: \"RAN IPMA SELF TEST AND FOUND DTC SET U3000-49... HARDWARE TEST FAILED... FOUND TSB RELATED REC REPLACE MODULE.\" The dealer contacted Ford, who authorized 50% off the module replacement only, characterizing it as a \"loyal customer discount\" rather than a warranty or goodwill repair. I declined to pay for the fix.  NHTSA Campaign 11028164 (superseding TSB 25-2156) covers this exact failure. Ford's own TSB acknowledges the defect and the dealer confirmed it applies to my vehicle, yet owners are being quoted up to $8,000 for a known safety system failure. I'm requesting NHTSA investigate whether this warrants a recall.  First occurrence: August 24, 2022 (mileage not recorded) Service visit: February 17-18, 2026 at 80,029 miles Current mileage: 83,988 Attachments: photos of both fault messages, dealer invoice","products":[{"type":"Vehicle","productYear":"2021","productMake":"FORD","productModel":"MUSTANG MACH E","manufacturer":"Ford Motor Company"}]}]}