{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11734892,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"04/30/2026","vin":"1C4PJMCS7FW","components":"POWER TRAIN","summary":"I am writing to formally raise a concern regarding the Power Transfer Unit (PTU) on my Jeep Cherokee, which currently has approximately 123,000 miles and has been driven fewer than 10,000 miles per year. Despite what I would consider normal usage, the PTU appears to be failing\u2014an issue I understand is not uncommon for this vehicle.  I have been informed that replacement PTU units are currently on extended backorder, with dealerships reportedly facing a backlog of hundreds of pending repairs. This raises serious concerns, not only about parts availability but also about the apparent frequency of this failure.  More importantly, I am concerned about the risk of continued operation while awaiting replacement. Based on my understanding, a failing PTU can place additional strain on the transmission and drivetrain, potentially leading to more extensive damage, overheating, or even sudden mechanical failure. Given that the part is unavailable for an extended period, I am left in a position where continued use of the vehicle may result in further costly damage and possible safety risks.  I would appreciate clarification on the following:  What steps can be taken to mitigate further damage while the PTU is on backorder? Whether there are any alternative repair options, including temporary solutions or access to remanufactured or used parts Whether any goodwill assistance, extended warranty consideration, or manufacturer support is available given the known issues and current supply constraints  I rely on my vehicle for regular transportation and am concerned about both safety and the potential for escalating repair costs due to circumstances beyond my control. I would appreciate a prompt and thorough response outlining available options.  Sincerely, [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2015","productMake":"JEEP","productModel":"CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}