{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11734915,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"04/30/2026","vin":"5TDGARAH2NS","components":"STRUCTURE","summary":"The power back door struts were not completely operational for about 6 months or more from the date of repair on 2/26/26. Therefore, the back hatch would not close without manipulating it by starting the vehicle and using the inside button to close it. There was also a loud grinding/whining noise each time we opened and closed the hatch. The dealer said it's a common problem and maybe the struts were blown out because we had to open the rear hatch to get a mobility scooter in and out . Since we were concerned that eventually the hatch would be stuck in the upright position permanately, we relented and paid to have the Toyota dealer replace the struts. The dealer said it may become a recall because it's so common.","products":[{"type":"Vehicle","productYear":"2022","productMake":"TOYOTA","productModel":"HIGHLANDER","manufacturer":"Toyota Motor Corporation"}]}]}