{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11735020,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2025","dateComplaintFiled":"05/01/2026","vin":"1HGCY1F35RA","components":"ELECTRICAL SYSTEM","summary":"Honda put out a software update in March and found out Midway through that there was an issue with it so they stopped it on their end. My car unfortunately is experiencing an issue which the nhtsa apparently 23- 036, 044 and 045 I do not have systems updates menu I don't have a connection menu my car cannot receive a Wi-Fi signal or a Bluetooth signal it can only transmit a Bluetooth signal and Wi-Fi signal at this point. The car's been to Heritage Honda in Parkville Maryland twice I tried to take it back to the dealership where I bought it from actually, where it's leased from and still under warranty of course. Honda of Parkville said they did 23-044 and where it did clear the air that I was getting on my dash where it said systems update unavailable see dealer, I still do not have the connections menu and I don't have systems update menu the main apps menu on my display unit is missing the settings gear. The power/volume button of the display is supposed to do a soft reset if you hold the power button in for 10 seconds all attempts at the back door resets whether it be the display unit power button, doing the steering wheel buttons, pulling the TCU fuse and the audio backup fuse and I've even gone so far as to disconnect the battery for well over an hour all of this is ineffective at bringing those menus back. I even have access to an Autel Maxisys Ultra scan tool which can go in and reset the OTA module it can also perform Hondas updates via the j2534 pass through on its VCI adapter again all of this has been unsuccessful except for the attempt to do a software update using Hondas rental ihds software that they will allow you to purchase a pass for a day. I haven't tried that The dealers just don't seem to think there's a problem with this car I've got the owner's manual showing this car is capable of being a transmitter and a receiver for Wi-Fi and Bluetooth. They're telling me no that because it's an ex with the 7-in monitor that particular trim level does not","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"ACCORD","manufacturer":"Honda (American Honda Motor Co.)"}]}]}