{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11735026,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2026","dateComplaintFiled":"05/01/2026","vin":"1HGCV1F37MA","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Infotainment Center:  I am submitting this complaint regarding my 2021 Honda Accord Sport and the ongoing issues I\u2019ve experienced with its infotainment system. This problem has been persistent, unpredictable, and increasingly concerning from both a usability and safety standpoint.  Since purchasing the vehicle, the infotainment center has repeatedly malfunctioned without any warning. The screen will freeze, switch from setting to setting, or become unresponsive to touch input. At times, it will randomly reboot while I am driving. These issues occur regardless of whether I am using navigation, Bluetooth audio, or even when the system is idle. This also affects the ADAS, periodically, warnings will be displayed, and then not show up.   What makes this especially troubling is how it affects my ability to safely operate the vehicle. For example, when the system freezes, I lose access to navigation directions mid-route, which forces me to either drive without guidance or attempt to troubleshoot the issue while on the road. Similarly, when using hands-free calling or music controls, the glitches can be distracting and require repeated attempts to regain control, taking my attention away from driving.  I rely on my vehicle daily, and this ongoing issue has caused a great deal of frustration and concern. A modern vehicle\u2019s infotainment system is not just a convenience\u2014it is integrated into essential driving functions. When it fails, it directly impacts driver awareness and safety.  I am requesting that this issue be investigated further, as it appears to be a systemic problem rather than an isolated defect. I hope that by reporting this, it may help lead to a resolution for myself and other drivers experiencing similar problems.","products":[{"type":"Vehicle","productYear":"2021","productMake":"HONDA","productModel":"ACCORD","manufacturer":"Honda (American Honda Motor Co.)"}]}]}