{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11735364,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2025","dateComplaintFiled":"05/03/2026","vin":"LVY992ML8JP","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"ISSUE 1 \u2013 VOLVO ON CALL / VCM \"SERVICE REQUIRED\" MESSAGE:  My vehicle has displayed a persistent \"Volvo On Call Service Required\" error message in the Driver Information Module (DIM) for over one year. This is directly covered by:    \u2022 Volvo Technical Journal TJ 36916.1.0 (NHTSA ID: MC-10253788), issued April 2024   \u2022 Fault code: VCM-U105000 (Vehicle Communication Module)   \u2022 TSB explicitly covers 2018 S90 vehicles   \u2022 The TSB states the required software packages are free of charge  I contacted Volvo Cars USA at [XXX] , who acknowledged the issue and arranged a complimentary diagnostic and fix with the Manasquan dealer. But, the dealer would not perform the diagnostic at no charge, leaving me unable to confirm the fault code or proceed with the TSB-specified remedy without paying out of pocket. I have had this unresolved warning message for over one year now. The dealer told me that if I did not pay for the repair my car could lose power and stop suddenly.  ISSUE 2 \u2013 PARK ASSIST SYSTEM FALSE ALERTS:  My Park Assist System sensors generate false proximity warnings for objects more than 20 feet away \u2014 far beyond the system's normal detection range. Cleaning the sensors did not resolve the issue. This is directly covered by:    \u2022 Volvo Technical Journal TJ 31558.8.0 (NHTSA ID: 10161789), issued April 2019   \u2022 Root cause: Water ingress into park assist sensors and connectors due to a defective splice in the cable harness   \u2022 Volvo introduced a harness splice correction in production starting June 2018 \u2014 meaning vehicles built before that correction may contain the defective harness   \u2022 TSB covers 2016\u20132019 Volvo vehicles  A malfunctioning park assist system is a direct safety concern \u2014 drivers rely on accurate proximity alerts when maneuvering, and persistent false alerts undermine confidence in the system and may cause drivers to disregard genuine warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLVO","productModel":"S90","manufacturer":"Volvo Car USA, LLC"}]}]}