{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11735467,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2025","dateComplaintFiled":"05/04/2026","vin":"2T3P1RFV6KC","components":"ELECTRICAL SYSTEM","summary":"A coolant leak from the flow shut\u2011off valve caused the engine maintenance warning light to remain on for an extended period. This issue is covered under Toyota Customer Support Program 24TE04. The warning light is a safety concern because it indicates an active engine\u2011related malfunction and can mask other warnings.  The defect was first diagnosed by a Toyota dealership at approximately 97,000 miles, well within the CSP coverage window. The dealership stated the vehicle \u201cdid not meet criteria\u201d and refused to perform the repair, even though the symptoms matched those described in the CSP.  The issue continued until a second Toyota dealership later confirmed the same defect and replaced the coolant bypass valve. Because the vehicle had since exceeded 100,000 miles, Toyota refused to cover the repair under the CSP, despite the defect being documented earlier within the coverage period.  Multiple attempts to resolve the issue with Toyota corporate have resulted in no returned calls or meaningful response. The defect caused prolonged operation with an illuminated engine warning light, which presents a safety risk and indicates a failure to properly address a known issue covered under Toyota\u2019s Customer Support Program","products":[{"type":"Vehicle","productYear":"2019","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]}]}