{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11735491,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2026","dateComplaintFiled":"05/04/2026","vin":"1V2WNPE83PC","components":"VISIBILITY/WIPER","summary":"We bought our car in April, 2024 from Wellesley Volkswagen, [XXX] . The car has a problem with the windshield wiper Control (safety standard 101?).  The car\u2019s windshield wiper stalk is on the right side of the steering wheel. Moving the stalk up or down activates the front wipers. Pulling the stalk will activate the front wiper washer. Pushing the stalk away will activate the rear wiper and washer.  Moving the stalk up from the off position will provide 1 wipe. Moving the stalk down from the neutral position will first activate rain sensing/interval wiping then slow continuous wiping and finally fast continuous wiping. There is also slider button on the stalk to vary the sensitivity of the rain sensing/ interval wiping mode. The first wiping position can be configured to operate at either interval wiping or rain sensing through the car\u2019s customization setting (screen interface). We have the wipers set for rain sensing.  The rain sensing is triggered by the stalk being in the first position and rain being \u201cseen\u201d by the sensor (camera) at the top center of the windshield. The slider adjusts the sensitivity so that it activates occasionally or aggressively depending on the rain level and the driver\u2019s preference. From the time we bought the car to present day, we find the rain sensing will not work about 25% of the time: the wipers will not turn on when in the sensing position and it is raining. On one recent occasion during a light rain, the wipers went on full speed in the sensing position, and I had to move the stalk to the 2nd position (continuous slow wiping). There was nothing blocking the sensor which would cause this behavior. After a couple minutes I move it back to the sensing position and the sensing performed normally.  I brought it to the dealer\u2019s attention a few times over the past 2 years, but made them officially write it up and check on how to fix this at the April 13, 2026, 2nd year service with no resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"VOLKSWAGEN","productModel":"ID.4","manufacturer":"Volkswagen Group of America, Inc."}]}]}