{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11735544,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2026","dateComplaintFiled":"05/04/2026","vin":"1V2CMPE89PC","components":"STRUCTURE","summary":"The failure involves the driver\u2019s side door latch/lock assembly and emergency access system. Specifically, the mechanical emergency keys for the door did not function, and the door later did not fully close or seal due to two loose bolts near the lock. The vehicle is available for inspection upon request.  This created a safety risk because I was unable to manually unlock the vehicle in an emergency when electronic systems could fail. Additionally, while driving, the driver\u2019s door was not fully sealed and allowed wind into the cabin without triggering any warning alert, raising concern that the door was not securely latched.  The issue was reproduced and confirmed by multiple authorized Volkswagen dealerships. In December 2025, a dealership confirmed that neither set of emergency keys worked. After replacement keys also failed, a faulty door lock cylinder was identified and replaced in March 2026. In April 2026, a new issue arose where the driver\u2019s door was visibly not flush with the frame. A dealership technician identified and tightened two loose bolts in the door lock, which resolved the issue.  The vehicle has been inspected by authorized Volkswagen service departments on multiple occasions. No inspection by police or insurance representatives occurred.  There were no warning lights, alerts, or messages from the vehicle prior to or during either failure. The issues first appeared in December 2025 (emergency key failure) and again in April 2026 (door not properly sealing).  Based on repeated failures and repairs involving the same door/lock, I believe there may be a defect related to the door latch/lock system or prior repair work that impacts safe operation and emergency access.","products":[{"type":"Vehicle","productYear":"2023","productMake":"VOLKSWAGEN","productModel":"ID.4","manufacturer":"Volkswagen Group of America, Inc."}]}]}