{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11735605,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2021","dateComplaintFiled":"05/04/2026","vin":"5XXG34J23MG","components":"ELECTRICAL SYSTEM,SEATS","summary":"I have experienced consistent electrical issues with my drivers side door panel on my 2021 Kia K5. The lights on the panel will flash off and on intermittently, the windows will not roll down, and doors will not lock/unlock, posing an entrapment risk. Additionally, when this panel malfunctions, my power seat will move and adjust (sometimes while I am driving and the vehicle is in motion) back to original settings instead of remaining in the settings I've saved for my vehicle; fully unintended motion of course. Additionally, my media screen/multimedia face also experiences issues where it will black out, cutting my navigation mid-drive, as well as any other sound including music and/or navigation guidance. I initially raised these issues early in the ownership process of my vehicle with a door panel replacement being offered as a fix. This did not fix the issue. I was told i needed to try to get video of the incident when it occurred which seemed impossible.to me because under GA law, how am I supposed to obtain video while operating a motor vehicle. However, I eventually  obtained footage.  I expressed concern about the issue persusting past my warranty date and was told my issue would will be able to be fixed if it persisted because I initially raised it during the warranty period. However, I have now proceeded to be dismissed and blown off by both of thr Kia dealerships in my area regarding this issue. Even being told by one that they no longer had previous service records of my vehicle because they've changed ownership. As an authorized Kia service center, my understanding is that the dealership is an agents of the manufacturer. If they failed to transfer records, they are essentially admitting to a lapse in their duty to maintain my vehicle's history—a history that involves a life-threatening safety defect.  There were no warning lamps for this issue, I've not had this issue inspected by my insurance or other agents.","products":[{"type":"Vehicle","productYear":"2021","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]}]}