{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11735640,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2026","dateComplaintFiled":"05/04/2026","vin":"WMZ23GA04S7","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL","summary":"Vehicle exhibits persistent, intermittent failure of Bluetooth and Apple CarPlay connectivity. Phone fails to pair, drops all connection mid-drive (all displays including speed, navigation, etc go dead), and disconnects active calls and navigation prompts during operation. Defect requires repeated manual re-pairing attempts that draw driver attention from the road. The same phone pairs reliably with all other vehicles and devices tested, including a more recent 2025 Countryman dealer loaner and personal home equipment, indicating the defect is in the vehicle's electronic architecture rather than the phone or user settings. Multiple service visits to an authorized MINI dealer have not resolved the issue. The dealership service team has stated verbally that \"all the early 2025 Countrymen seem to have these issues.\"  Dealer is now indicating that full head unit replacement may be required, with extended out-of-service time. The defect creates a documented driver-distraction risk and aligns with multiple existing NHTSA complaints and BMW Technical Service Bulletins for the 2025 Countryman platform. The sudden outage meant I had no information while driving on the interstate at speed and didn't know what was happening. I didn't even know if I was indicating to move over to the shoulder of the road. This happened at least 4 other times since I had had the car but thankfully only the once on an actual highway. Other times were in Atlanta city traffic and a couple of times in my driveway.  Even more frustrating, I cannot get it to reliably pair with my iPhone 17 Pro. The lack of reliability increased markedly with the last MINI update which occurred about a week ago. I need to travel for work and cannot rely on this car to get me where I need to go and I actually avoid driving it now. The problem has been validated by the Dealer. The Service intake worker noted, \"We have seen this in almost all of the early 2025 Countryman models.\" There was no warning at all when it happen","products":[{"type":"Vehicle","productYear":"2025","productMake":"MINI","productModel":"COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]}]}