{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11735647,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2024","dateComplaintFiled":"05/04/2026","vin":"4S4BTACC1M3","components":"STEERING,SUSPENSION,UNKNOWN OR OTHER","summary":"I am filing this complaint regarding multiple serious safety defects in my 2021 Subaru Outback purchased in July 2021, currently at 48000 miles  THERMO CONTROL VALVE FAILURE (26,307 miles)  While traveling in the center lane on [XXX]  southbound in [XXX]  the evening of 1/6/2024 my vehicle suddenly experienced a complete loss of control. It seemed that the car was accelerating and braking at the same time without driver input making it impossible to operate safely. It started shaking and several lights were illuminated on the dashboard, power steering was not working. The car coasted to the right shoulder and starlink was used to call for help. The car was towed to the dealership for repairs. The diagnosis was a failed thermo control valve and related sensor circuit. There were no dashboard lights before the incident that fore shadowed this event. This failure rendered the vehicle completely inoperable at highway speed and posed and extreme risk to the safety of the driver, passenger and other motorists.  I am aware that Subaru has extended the warranty on the thermo controls valve to 15 years/150000 miles for 2020-2022 Outback\u2019s which suggests that Subaru had knowledge of the defect.  Since the incident several other premature \u201cwear\u201d defects have presented under 48000 miles on a 2021 vehicle:  - 41,402 miles: driver side rear strut replaced - 41,402 miles: rear brake pads and rotors - 41,402 miles: driver side front window motor, regulator and run Chanel - 41808 miles: rear knuckle assembly, rear wheel bearing and backing plate replaced - 45,768 miles: front brake pads and and rotors replaced - 48,000 miles: complete exhaust system  - 48,000 miles: passenger side front window motor, regulator and run chanel  This vehicle has proven to be uncharacteristically unreliable for a Subaru Outback. The intended use for this vehicle is for my children to drive to college nearly 600 miles from home in the fall. This car is not appropriate for this purpose.       INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}