{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11735717,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":1,"dateOfIncident":"10/07/2025","dateComplaintFiled":"05/05/2026","vin":"5TDESKFC1SS","components":"SEATS","summary":"I am filing a formal complaint regarding my brand\u2011new 2025 Toyota Sienna, purchased in February 2025 for nearly $70,000. I am still paying interest on this vehicle, which has failed to perform as promised. From early ownership, the vehicle had issues including multimedia malfunctions and unsafe lane\u2011change behavior on rough roads. In October 2025, Toyota issued a recall for faulty second\u2011row seats due to improper welding, creating serious safety concerns. This recall has effectively defeated the purpose of purchasing the vehicle. The Sienna was bought as a seven\u2011seater, but due to the recall it functions as a four\u2011seater, making it impractical and unsafe for my family. Daily use now causes:  Increased back pain from bending to seat and secure children Children kneeling to access the third row, causing pain and injury risk Risk of dropping a child, slipping in rain/snow/ice, or being struck by passing vehicles when exiting backward Significant difficulty for an elderly parent with back pain Ongoing fear that the recalled seats could fail in an accident and injure occupants  I contacted Legends Toyota (Kansas City 66109) and Toyota headquarters. The dealership offered unsuitable replacements, including a smaller vehicle or one recently repaired for other issues. Toyota corporate has provided no meaningful remedy, only loaner vehicles that are not equivalent to what I purchased. I believe this represents serious consumer harm: Toyota collected a large sum for a vehicle that cannot be safely or reasonably used and has failed to resolve a known safety defect while continuing to sell newer models without guarantees. I respectfully request an investigation and a fair remedy, such as a refund or equivalent replacement. Thank you for your attention to this matter.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]}]}