{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11736000,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2026","dateComplaintFiled":"05/06/2026","vin":"KNDCC3LG8N5","components":"UNKNOWN OR OTHER","summary":"am writing to formally request assistance regarding my Kia vehicle which I purchased used at approximately 38,000 miles. Shortly after purchase, the vehicle became undrivable and has since required repeated repairs without resolution. To date, the vehicle has been presented for repair on six separate occasions for the same issue and has remained out of service for a significant period of time. Based on these repeated failures and lack of resolution, the vehicle may reasonably be considered defective at this point. Despite being unable to use the vehicle, I have continued to make monthly payments, resulting in considerable financial hardship. In an effort to resolve this matter, I consulted with a Maryland MVA investigator, who advised me to contact Kia directly and report that the vehicle appears to have been sold with a pre-existing defect. I have also communicated with the selling dealership, Eastern Motors; however, I was informed that due to changes in management, they are unable to provide further assistance and consider the matter outside of their control. Additionally, I have previously reached out regarding this issue and have not received a response. Given the timing of the failure, the repeated unsuccessful repair attempts, and the extended period the vehicle has been out of service, I respectfully request that Kia conduct a thorough review of this matter. I am respectfully requesting Kia\u2019s assistance in resolving this matter. Specifically, I would like to explore options such as a replacement vehicle, repurchase (buyback), reimbursement of payments made, or other goodwill support. I remain open to a fair and reasonable resolution. Please advise what documentation or additional information is required to proceed. I am prepared to provide all relevant records, including purchase documentation and complete service history. Thank you for your prompt attention to this matter. I look forward to your response.","products":[{"type":"Vehicle","productYear":"2022","productMake":"KIA","productModel":"NIRO","manufacturer":"Kia America, Inc."}]}]}