{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11736004,"manufacturer":"Mazda Motor Corp.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"05/06/2026","vin":"7MMVABDY9PN","components":"ELECTRICAL SYSTEM","summary":"1) Climate Control System Malfunction  I am reporting a safety-related defect involving the climate control system in my vehicle. Specifically, the temperature control knob is malfunctioning and behaves erratically. When adjusting the temperature, the system does not respond consistently and will unpredictably change temperature settings without corresponding input. This was diagnosed at The Autobarn Mazda of Evanston to be a failure within the HVAC control system. I see it is a common issue discussed in online forums.   The issue has been diagnosed and confirmed by a service technician. At this time, the vehicle has not been fully repaired and remains available for inspection upon request.  This malfunction creates a potential safety risk because it may cause a distraction while driving. The erratic behavior requires repeated adjustments and attention to the climate control system, diverting focus away from the road.   The problem has been reproduced and verified by a dealership technician, who confirmed the abnormal operation of the temperature control knob and system. A repair was recommended, with replacement cost $690.24.  The vehicle has been inspected by an authorized dealership, and I also contacted Mazda to request goodwill repair assistance. However, they declined to cover the repair cost. My car has 55,000 miles, but this is an issue that has been present early on if not since day 1.   Prior to the failure, there were no consistent warning lights or system messages indicating a problem.   Given that this appears to be a known issue with this type of system, I am concerned that other vehicles may be affected by the same defect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"MAZDA","productModel":"CX-50","manufacturer":"Mazda Motor Corp."}]}]}