{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11736320,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2026","dateComplaintFiled":"05/07/2026","vin":"1FMJU1HT4HE","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). The contact received notification that the remedy was available. The contact stated that the rearview camera would display a distorted image intermittently while the vehicle was in reverse(R). The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer. However, the contact was informed that since the failure did not show a code, the recall could not be completed. The manufacturer was made aware of the issue and informed the contact that even though the failure was intermittent, the recall repair could be performed. The manufacturer advised the contact to take the vehicle to another dealer for the recall repairs. The vehicle was taken to a different dealer, Gwinnett Place Ford in Duluth, GA, and the dealer refused to complete the recall repair since no codes were displayed. The contact stated that the recall was suddenly removed from the system. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}