{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11736588,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2026","dateComplaintFiled":"05/08/2026","vin":"1C4SJVBP8PS","components":"UNKNOWN OR OTHER","summary":"I scheduled an appointment Genes Chrysler Jeep Dodge RAM service department in Fairbanks, AK on February 13, 2026 to perform all recalls on my vehicle. This appointment was made almost a month out to ensure I had the day off to be able to drop off my vehicle and have them keep it for the remainder of the day. The service department informed me before closing time around 1700 that my vehicle was ready for pick up. In the next few weeks, I was still receiving recall information in the mail. I called Genes again and spoke with a representative who checked the system for me and she assured me that recalls were completed but it takes time for the system to update. I took her word for it. My vehicle is currently in service at Genes now for other issues and I called Stellantis to open a case for the delays. Per their regulation, when a member calls, they let them know what recalls is still against their vehicle, they assured me that my recalls was still open. I wrote an email to Genes manager requesting to answer me via email as proof that recalls were performed on my vehicle, but he did not address my question to this day. I have attached the receipt of the workorder on Feb 13 that states recalls were performed on my vehicle. I am also attaching the email traffic from Genes regarding my follow up question. There are other correspondence in this email, but I have highlighted my email that I sent on May 4th and attached the PDF with the email.","products":[{"type":"Vehicle","productYear":"2023","productMake":"JEEP","productModel":"WAGONEER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}