{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11736753,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2026","dateComplaintFiled":"05/09/2026","vin":"3VWC57BUXMM","components":"SERVICE BRAKES","summary":"Vehicle Information: Year: 2021 Make: Volkswagen Model: Jetta Date of Purchase: March 2022 Approximate Mileage at Time of Incident: 25,000 miles  ---  NATURE OF COMPLAINT:  I am filing this complaint regarding premature and dangerous rear brake pad and rotor wear on my 2021 Volkswagen Jetta, purchased new in March 2022. At approximately 25,000 miles \u2014 well below any reasonable expectation of normal brake wear \u2014 I was informed by a service technician that my rear brake pads required immediate replacement due to excessive wear. The front brakes showed no comparable wear, which is inconsistent with normal braking patterns and strongly suggests a manufacturing or design defect.  SAFETY CONCERN:  Premature rear brake failure at such low mileage presents a serious safety hazard. Degraded braking performance increases stopping distances and reduces driver control, particularly in emergency situations. I was given no prior warning indicators or alerts from the vehicle's onboard systems before being advised the brakes were critically worn. This lack of advance warning compounds the safety risk.  SUPPORTING EVIDENCE OF A KNOWN DEFECT:  This is not an isolated incident. Volkswagen has already acknowledged premature rear brake pad wear as a systemic issue in 2020\u20132023 Jetta vehicles by issuing a Rear Brake Pad Limited Warranty Extension, extending coverage from the standard 1 year/12,000 miles to 2 years/24,000 miles. Despite this acknowledgment, Volkswagen has refused to provide adequate and lasting remedy to affected owners, and many consumers \u2014 including myself \u2014 have been denied reimbursement or further assistance after the extended warranty window expired. Notably, my vehicle reached 25,000 miles just outside the extended warranty coverage limit, yet exhibits the exact defect the warranty extension was designed to address.  Multiple complaints filed with NHTSA and reported on consumer safety platforms describe the identical pattern.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]}]}