{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11736843,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"05/10/2026","vin":"1FMSK7DH2PG","components":"UNKNOWN OR OTHER","summary":"I purchased the Ford Explorer in June of 2023.  The struts were replaced at 10,400 miles because of this problem.  I have tried to work with Ford Customer service and have a case number associated with it XXX .   I brought the Explorer in to get it fixed again for the same strut problem.  It has 44,600 miles on it.   So it\u2019s out of the warranty it 36K miles . Still after working with Ford Customer Relations service they denied any coverage for the repair.  They said they don\u2019t cover regular worn parts .  Now, I am paying out of pocket $2,097.47.  This is a known problem and I feel Ford needs to pay for the repair of the strut .  It\u2019s clearly a manufacturer defect.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}