{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11736912,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2026","dateComplaintFiled":"05/10/2026","vin":"WDDGF8BB5AF","components":"STEERING,AIR BAGS","summary":"After having the airbag recall for my Mercedes done, the Electronic Steering Lock failed and my car would not start and the steering wheel is locked.  They said my car was ready to pick up and when I arrived the car was completely inoperable.  The MB Dealership in Lynnfield, MA wants $2700 to fix it. If you google Mercedes W204 ESLfailure you will see thousand of owners on facebook, message boards and forums that have this part fail, leaving people stranded in sometime dangerous situations.  There should be a recall to permanently fix this issue as owners are getting stranded.  Its really an issue of \"when\" the ESL will fail on older models and not \"if\".  The kicker is, the dealership said only they can fix the problem as it is an anti-theft issue.  This seems very wrong, owners shouldn't be forced to pay Mercedes to fix their defective, cheap electric motors in the ESL that fail on almost every model that its in.  These defective motors are what causes the steering lock failure in almost every instance.  MB acts like its normal to be driving properly one day and then next your steering is completely locked and your car will not start because a $15 electronic motor in the ESL failed.  Furthermore, these are All wheel drive or rear wheel drive, in addition to the locked steering wheel which makes towing very, very difficult and unsafe.  Thank you","products":[{"type":"Vehicle","productYear":"2010","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]}]}