{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11737008,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2024","dateComplaintFiled":"05/11/2026","vin":"1FMJK2AT3LE","components":"POWER TRAIN,ENGINE","summary":"We have recurring safety issue with our car that has not been fixed despite multiple service visits to both Grieco Ford and Sawgrass Ford. They keep sending it back as \u201ccannot duplicate\u201d. We have contacted Ford Corporate and they also will not assist. We purchased this car used from Sawgrass ford and purchased an extended warranty with the car. The car issues include: Slipping into Neutral: The transmission unexpectedly loses gear engagement while merging or accelerating on the highway. \u2022 Hard Shifting/Clunking: Violent gear changes that cause the whole vehicle to jar physically. \u2022 Gear Hunting: The car hesitates and shifts up and down erratically instead of holding a gear. \u2022 Limp Mode: Sudden, dramatic loss of power where the car refuses to accelerate properly in traffic.  These are serious safety hazards that put our family in harm's way. These failures happen consistently with our children in the car, and they have happened to our teenage son while he was driving. We purchased this car used from Sawgrass Ford.  The earliest service documentation I currently have readily accessible showing that this vehicle was brought to Ford for transmission-related concerns is from February 2024\u2014less than seven months after we purchased the vehicle from Sawgrass Ford.  Since that time, there has been a significant service history related to this recurring issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}