{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11737088,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2026","dateComplaintFiled":"05/11/2026","vin":"JF2SKAGC9KH","components":"STEERING","summary":"I am reporting a serious safety issue involving my 2019 Subaru Forester related to failure of the Electric Power Steering (EPS) system.  Since April 21, 2026, I have been in communication with Subaru of America regarding whether this issue is related to an existing safety recall (WUC-88). During this time, I provided detailed information about multiple occurrences of EPS warning light activation and intermittent loss of steering assist while driving.  A local repair shop also inspected the vehicle and confirmed EPS-related diagnostic trouble codes (including B2811 and C2512), which are consistent with known EPS issues. This information was shared with Subaru of America; however, I did not receive a clear or actionable response, and the case has been delayed without resolution.  Initially, the issue was intermittent, with the EPS warning light turning on and off. However, since May 9, 2026, the EPS warning light has remained continuously ON, indicating that the condition has worsened.  On May 11, 2026, I visited an authorized Subaru service center while the EPS warning light was actively ON. Despite the issue being clearly present, the dealership only took photos confirming the EPS warning light and did not perform any additional diagnostic testing or repair. They advised that the EPS rack needs replacement at an estimated cost of approximately $2,500, with the part currently on backorder and no clear repair timeline. I have already reported this visit and the current condition to Subaru of America and am still awaiting a response.  This issue involves intermittent and now persistent loss of steering assist while driving, causing the steering wheel to become extremely stiff and difficult to control. This poses a significant safety risk.  Given that the issue has been ongoing since April, has been confirmed by both a repair shop and a Subaru dealer, and remains unresolved, I believe this represents a safety defect that is not being properly addressed. Please review th","products":[{"type":"Vehicle","productYear":"2019","productMake":"SUBARU","productModel":"FORESTER","manufacturer":"Subaru of America, Inc."}]}]}