{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11737148,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2026","dateComplaintFiled":"05/11/2026","vin":"1GKS2DKL4PR","components":"ENGINE","summary":"I am filing this complaint regarding my GMC Yukon Denali, currently at Greg Lair GMC in Canyon, Texas, for GM Safety Recall N252494000, NHTSA Campaign Number 25V274, L87 Engine Loss of Propulsion.  My vehicle has been at the dealership for over two weeks for this recall, which in my case requires a complete engine replacement. I have been advised the repair may take another 4 to 5 weeks. During this time, neither General Motors nor Greg Lair GMC has provided a comparable loaner vehicle or adequate transportation.  This is not routine maintenance, elective service, or damage caused by me. My vehicle is unavailable because of a GM safety recall involving potential engine damage, engine failure, and loss of propulsion. The burden of this manufacturer issue should not be placed on the customer.  I was told GM only can reimburse $44 per day for a rental. That amount does not reasonably cover a comparable vehicle to a Yukon Denali and may not even cover a basic rental in the current market. A compact sedan or small vehicle is not an acceptable substitute for a full size SUV.  I pay for and rely on a Yukon Denali because my family needs the seating capacity, space, size, safety, and functionality of a full size vehicle. My family has more people than seats available in many compact vehicles. Being forced into a smaller vehicle is not only inconvenient, it creates a safety and functionality concern.  If this recall is widespread and repair times are expected to take several weeks, General Motors should have ensured that dealerships had access to comparable loaner vehicles or adequate rental authorization. I should not have to compromise my family\u2019s safety, transportation needs, work obligations, or daily responsibilities because of a manufacturer safety recall and complete engine replacement.  I am requesting that this complaint be documented and reviewed. General Motors and Greg Lair GMC should provide a comparable full size SUV loaner, arrange and pay for a full size SUV","products":[{"type":"Vehicle","productYear":"2023","productMake":"GMC","productModel":"YUKON","manufacturer":"General Motors, LLC"}]}]}