{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11737174,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2026","dateComplaintFiled":"05/11/2026","vin":"KNDJX3AE7G7","components":"SERVICE BRAKES","summary":"I reported to Kia regarding 2016 KIA Soul EV electronic gear shift and power system as follows. \"I am writing to formally report a serious safety concern regarding the electronic gear shift and power system on my Kia Soul EV.  I have experienced several dangerous incidents involving the vehicle's behavior when parking on an incline. Specifically, if the vehicle is parked on a slope and the power switch is turned off while the gear selector is still in 'Drive' (D), the control power shuts down immediately, and the vehicle begins to roll down the hill because it does not automatically engage 'Park' (P) or the electronic parking brake.  While I understand the importance of manually selecting 'Park,' it is common for electronic shifters in modern EVs to automatically shift to 'Park' or engage a safety brake when the power is turned off to prevent such hazardous rolling. The current logic poses a significant safety risk to the driver, passengers, and bystanders.  I would like to know if there is a software update available to address this logic or if Kia has a recommended safety protocol to mitigate this risk. I look forward to your prompt response regarding this matter.\" and received email from KIA   \"After reviewing your concern, we can confirm that at this time there are no updates, recalls, or service campaigns related to the parking logic or automatic engagement of Park or the parking brake for the condition you described.  We recommend reviewing the Parking Brake section of your Owner\u2019s Manual (Section 5, Page 25), which outlines the designed operation and proper procedures when parking the vehicle, particularly on an incline.\" Please review this case and find resolutions for this safety issues. Thank you","products":[{"type":"Vehicle","productYear":"2016","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]}]}