{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11737200,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"05/12/2026","vin":"1V2CR2CA4RC","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"My 2024 Volkswagen Atlas began displaying multiple warning messages involving the engine, drive system, and powertrain. Warning messages included \u201cEngine: error start/stop,\u201d \u201cDrive system, please service vehicle,\u201d and other engine/powertrain alerts. The vehicle has had intermittent check engine lights, shaking, rough operation, abnormal noises, and repeated warning messages that disappear and then return.  This is a serious safety issue. The vehicle has lost power, stopped working, failed while in use, and broken down. On one occasion, when I attempted to drive forward, the vehicle moved backward instead. The vehicle displays repeated drive system and engine warnings and becomes unreliable during operation. I have children and regularly transport them in this vehicle, and I do not believe this vehicle is safe to drive.  The vehicle is still under factory warranty, but I have been unable to obtain timely warranty service. The Volkswagen dealership in Jackson, Mississippi advised they have severe staffing limitations and limited diagnostic availability, and I was told I need to take the vehicle to another state for service.  I was also told by Volkswagen customer service that towing assistance may be available under warranty, but when connected with towing assistance I was advised coverage was only for a very limited distance 6 miles!  I was quoted approximately $1,900 to tow the vehicle to the available Volkswagen service location in Louisiana. Because the vehicle is not safe or reliable to drive, I have also been forced to pay out of pocket for a rental vehicle while attempting to obtain warranty repairs. VW refused to help me with a loaner or rental.    I am filing this complaint because these issues appear to involve the engine, electrical system, and powertrain and create a serious risk of loss of power, unexpected movement, breakdown, or failure while driving.","products":[{"type":"Vehicle","productYear":"2024","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]}]}