{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11737207,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2025","dateComplaintFiled":"05/12/2026","vin":"7G2CEHED5SA","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"My 2025 Tesla Cybertruck AWD (VIN: [XXX] ) was returned  to me after the first service visit (Invoice XXX  Tesla Palo Alto, 8/22/2025) with the Pedestrian Warning System  (PWS) speaker disconnected. The disconnection occurred during  front-end service work at that visit, which included front fascia  inspection and removal. The technician did not reconnect the PWS  speaker before returning the vehicle.  The disconnection was not discovered until the second service  visit (Invoice XXX, Tesla Palo Alto, 9/18/2025),  at which point Tesla's own invoice documented:  \"The issue was caused by a disconnected front pedestrian warning  speaker. Technician reconnected the front pedestrian warning  speaker to resolve the issue.\"  The [XXX] s therefore operated with a disconnected PWS for  approximately 4 weeks \u2014 from August 22 to September 18, 2025 \u2014  without my knowledge. During this entire period, the vehicle was  not emitting the required audible low-speed alert.  The PWS emits an audible alert at low speeds to warn pedestrians,  cyclists, and visually impaired individuals of the vehicle's  approach. This system is required under FMVSS 141 (Minimum Sound  Requirements for Hybrid and Electric Vehicles).  This is a service-inflicted deactivation of a federally-required  pedestrian safety system. The deactivation was caused by Tesla's  Palo Alto service center (4180 El Camino Real, Palo Alto, CA 94306)  during routine warranty repair work. The vehicle was returned to  me without disclosure of the disconnection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"CYBERTRUCK","manufacturer":"Tesla, Inc."}]}]}