{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11737385,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2026","dateComplaintFiled":"05/12/2026","vin":"3VWE57BU3KM","components":"SUSPENSION","summary":"I've had a creaking noise in my back suspension since I bought the vehicle. Took it back to the dealership for inspection year after year and they said that my Springs were fine and they were not included in the recall. I come to find out that back coil springs or fractured and I've been driving on them for a while now because I guess everyone that has inspected my car has missed it at the dealership? My VIN number was not included in the recall for these coil springs but I have fractured Springs at 50,000 miles? Something doesn't seem right. Somebody missed something on the assembly line or with my VIN number according to this recall. This is a safety issue. And I've been driving down the highway with this crack fractured coil springs without even knowing. And the dealership keeps saying it's fine. VW just completely dismisses me because I wasn't included in a recall. I don't think this is right and it's a safety issue and they need to extend a recall to other VIN numbers for 2019 Volkswagen Jetta.  I was always told everything is fine.  But it's not.","products":[{"type":"Vehicle","productYear":"2019","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]}]}