{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11737465,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2026","dateComplaintFiled":"05/12/2026","vin":"1V2WNPE80PC","components":"ELECTRICAL SYSTEM","summary":"The 2023 Volkswagen ID.4 experienced a high-voltage battery system failure yesterday while DC fast charging, about two weeks after the vehicle underwent recall/campaign service related to high-voltage battery monitoring and software updates associated with NHTSA Recall 26V030.   During charging, I heard a loud popping sound from the charging port/high-voltage battery area. After disconnecting from the charger, the vehicle displayed warning messages stating: \u201cElectrical system not working correctly. Safely stop the vehicle!\u201d and \u201cError: 12V power supply. Safely park the vehicle! See owner\u2019s manual.\u201d  The Ontario California Volkswagen dealership informed me that a high-voltage battery fuse/protection component malfunctioned or blew and that the vehicle now has to be manually de-energized and partially disassembled to determine the cause of the failure. The vehicle and failed components should be available for inspection through the dealership.  I believe this created a serious safety risk because the failure occurred during active DC fast charging involving the high-voltage battery system. I am concerned about fire risk, sudden loss of propulsion, or other high-voltage battery hazards.  The issue has been preliminarily confirmed by an authorized Volkswagen dealership, and I was informed Volkswagen engineering representatives may need to assist with the diagnosis. Prior to the failure, the vehicle had recently undergone recall/campaign service on 04/28/2026, and I was informed the battery control module software required multiple sleep cycles to complete the update process.  The dealership is charging me approximately $2,000 in diagnostic and battery teardown fees while determining whether repairs will be covered under warranty. I believe the failure may be related to the recall, software update, or a defective high-voltage battery system and I am requesting Volkswagen consider a buyback or other appropriate remedy.","products":[{"type":"Vehicle","productYear":"2023","productMake":"VOLKSWAGEN","productModel":"ID.4","manufacturer":"Volkswagen Group of America, Inc."}]}]}