{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11737594,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2026","dateComplaintFiled":"05/13/2026","vin":"5UXCW2C09N9","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Component Failing: Telematics Control Unit (TCU) / SOS Emergency Call System This vehicle is experiencing an intermittent, total failure of the factory-installed SOS/Emergency Call System due to a known manufacturing defect. BMW has documented this issue in Technical Service Bulletin SIB 65 12 22, admitting that an improper factory paint and sealing process causes the roof-mounted shark fin antenna to separate from the vehicle body. As a direct result of this assembly defect, rainwater has leaked past the roofline and into the vehicle's interior cabin, flooding and short-circuiting the Telematics Control Unit (TCU). Consequently, the critical life-safety SOS system is failing to operate correctly. In the event of a severe crash or medical emergency, the vehicle's automated collision notification system will fail to contact first responders or transmit the vehicle\u2019s GPS location. The manufacturer has acknowledged the defect to me but refuses to cover the repair outside of the narrow 50,000-mile warranty window, nor have they expanded their regional California legal settlements to protect drivers nationwide. Because this factory defect directly compromises a critical federal safety communications component, I request that the NHTSA open an official investigation into BMW model years 2017\u20132023 to mandate a nationwide safety recall.","products":[{"type":"Vehicle","productYear":"2022","productMake":"BMW","productModel":"X7","manufacturer":"BMW of North America, LLC"}]}]}