{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11737754,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2026","dateComplaintFiled":"05/14/2026","vin":"KMUHCESC8PU","components":"ELECTRICAL SYSTEM","summary":"On April 20th, 2026  I called Genesis of Carmel (Address: [XXX]  Phone: [XXX] ) to get a oil change.  On the same day I called them I also explained that various warning lights started to appear in the dash (check high beam assist system, check driver attention system, check speed limit system).  The next day on the 21st when I wen to t take the car in for service the car would not start.  I had to have the car towed to the Genesis dealer listed above.   I received no calls from the dealership for 2 weeks.  When trying to call their phone it is very hard to get through and strangely they hang up on you once you been transferred to the service department.  On May 10th I received a call back from the Genesis delership and they stated that they had out a battery in my car but that the battery is draining and they don't know why.  I asked them in they provide loaners sionce ai have beeen without a car for sevral days.  they expolained that they don't have any but I could call Genesis (844-340-9741) and perhaps they could help me faster.  i asked why they couldn't call for me and they stated that I may have better success.   I called Genesis at that phone number 844-340-9641 and again explained all of the above information.  I was given a case number and provided the same day as requested the information that they are asking for.  This is a copy of the email (attached) I received after that call.   Please note that even in this email they are stating it will be awhile before they get back to me.  I am still without a car or a call back from the dealership.  Genesis Case #42662041      INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"GENESIS","productModel":"GV80","manufacturer":"Hyundai Motor America"}]}]}